Privacy Policy for Ruhi Collection

Effective Date: January 27, 2026

Website URL: https://ruhicollection.in

At Ruhi Collection, we value the trust you place in us when sharing your personal information. This Privacy Policy describes how we collect, use, and protect your data when you visit our website or make a purchase of our Lucknowi Chikankari apparel.

1. Information We Collect

When you visit https://ruhicollection.in, we collect certain information to provide you with a seamless shopping experience:

• Personal Information: Name, shipping address, billing address, email address, and phone number provided during checkout.

• Payment Information: We use secure third-party payment gateways. Your credit/debit card details are processed by our payment partners and are not stored on our servers.

• Order History: Details of the products you have purchased from us.

• Device Information: IP address, browser type, and time zone, collected automatically via cookies to improve website performance.

2. How We Use Your Information

We use your data to:

• Process and fulfill your orders, including shipping and delivery.

• Communicate with you regarding order updates or customer support.

• Send you promotional offers and newsletters (only if you have opted in).

• Screen for potential risk or fraud.

• Improve and optimize our website design and product offerings.

3. Sharing Your Information

We share your Personal Information with third parties who help us operate our business:

• Service Providers: We share data with shipping partners (to deliver your clothes) and payment processors.

• Analytics: We use tools like Google Analytics to understand how our customers use the site.

• Compliance with Law: We may share information to comply with applicable laws and regulations or to protect our rights.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Cookies

We use cookies to enhance your browsing experience. Cookies allow us to remember your cart items and recognize you when you return to our site. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

6. Your Rights

If you are a resident of India, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Please contact us through the information below to exercise these rights.

7. Security

The security of your Personal Information is important to us. We use industry-standard encryption (SSL) to protect data transmitted to and from our website.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

Ruhi Collection Support Team Email: support@ruhicollection.in

Website: https://ruhicollection.in